Lost property

If you’ve lost any belongings, then don’t worry! Here are some useful contact details to help you track it.

For any items left onboard the plane or hold luggage left in the baggage reclaim area, please contact your airline for more information.

If you've left anything behind in the terminal, register your lost property with Excess Baggage Company. You can also visit their service desk and collection point in the international arrivals landside concourse (open 06:00 – 18:00).

To reclaim a lost item, complete the online registration form. Processing times for lost property are between 24 and 120 hours, depending on the location and time the item was lost.

If a match is found in the lost property database, you will be contacted. To confirm your identity and ownership, you may need to answer specific questions. Please note that a service fee applies.

Location: Excess Baggage Company Lost Property & Left Luggage desk in Terminal 3.

Opening hours: 06:00 - 18:00

To locate and track luggage that is lost or delayed after your flight, contact your flight operator* directly.

*Manchester Airport does not have information on call charges for baggage handling agents. Contact the agents directly for details on applicable charges.

If you’ve left an item on a plane upon arrival at Manchester, please use the online form to report it as lost.

For items lost on Qatar Airways or Brussels Airlines flights, kindly reach out to the airline directly.

To reclaim a lost item, complete the online registration form. Processing times for lost property are between 24 and 120 hours, depending on the location and time the item was lost.

If a match is found in the lost property database, you will be contacted. To confirm your identity and ownership, you may need to answer specific questions. Please note that a service fee applies.

If the Excess Baggage Company is unable to locate your item, you should contact your flight operator directly.